Park Rules

Onaero Bay Holiday Park Etiquette

Booking and payments: 

A deposit of 25% is required on confirmation of booking. Full payment will be required 3 months prior to arrival if booking is more than 3 months in advance. All other bookings less than 3 months are at time of booking. 


Cancellation Policy: 

Cancellations outside of seven days of arrival will incur a $20.00 cancellation fee. Cancellations within seven days of arrival will result in forfeiture of total payment. We do not refund weather related cancellations. 


Changes in reservation term: 

Any change in reservation term will be treated as a new booking and additional charges may apply. Any extension to a booking is subject to availability. Early departure prior, or late arrival to the reserved date, no refund will be made.  



All parties must register at reception and not occupy any site until they have been signed in. 

Arrival time:  1pm at the earliest. 

Departure time: 10 am at the latest. Site must be vacated by this time. 
*Early and Late check out times are at the discretion of the camp manager.  Please ask about this prior to your arrival.

Caravans/Motorhomes: All Caravans or Motorhomes must have a current electrical warrant of fitness. This is your responsibility, and electricity supply will be refused if conditions are not met. 

Toilets: Chemical toilets must be emptied in the Dump Station. 

Tents: Electricity can only be connected through an approved transformer or RCD lead. 

Sites: Sites are to accommodate a caravan/motorhome and awning and 1 vehicle, or 1 family tent (or 2 x 2-person tents) and 1 vehicle only. There are to be no extra tents on sites with caravans/motorhomes, awnings, or additional vehicles. 

Speed:  Speed within the domain area is 10kph. Always drive with care, there are lots of children around. 



Visitors are permitted at the management’s discretion. The registered guest is responsible for the behaviour of all persons/visitors whilst on the property. All deliberate or reckless acts that result in damage to our property and any costs associated with inappropriate behaviour resulting in loss of income to the park, will be charged to the registered guest. Visitors are to vacate the campground by 9pm or camp fees will apply. 


Camp Facilities: 

These are for PAYING CAMP GUESTS only. This does not include day visitors. A visitor charge equal to a site fee will apply if visitors use camp facilities.  The use of all facilities by children must be under adult supervision. 



The washing of boats/cars and the flushing of boat motors is not permitted within the camp. Anyone found doing so, will be fined $200 per time. 



Please do not place alcohol, fish, or fish bait in the kitchen fridges or freezers. Food must be clearly labelled with name and departure date. Food is left in fridges and freezers at your own risk. 


Rubbish & Recycling 

Stations are located at each kitchen. Please take the time to recycle. 



Any damage to camp property will be charged to guests, including damage caused by their visitors. The management will not be responsible for any loss, theft or damage of any guest’s property. 


Fire Evacuation: 

Please take the time to read the procedure signage located in communal areas. 



Open fires within the Domain and on the beach/river are prohibited at all times. This includes braziers, citronella torches, fireworks, charcoal and wood BBQ’s. BB’s must be electric or gas 



The New Plymouth District Council designates specific areas within the district where dogs are prohibited – for the protection of public safety and to ensure dogs do not cause a public nuisance in areas of high community use. This includes Onaero Domain and adjoining beach.

All the Onaero Domain (except the land occupied by the baches) including the campground, and domain area on both sides of Onaero River and the adjoining foreshore and beach. Click here for the Dog Control Policy



A good standard of behaviour is expected at all times. 

No excessive drinking, parties, or loud music is permitted. 

Complete quiet between 10.00 pm – 8 am 

TripAdvisor Panel

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